inquiry

For questions regarding Yukage products, orders, shipping, repairs, or exchanges, please use this form to contact us.

We typically respond within 3 business days.
Please note that it may take longer to reply on weekends, public holidays, or depending on the nature of your inquiry.

For inquiries about repairs, exchanges, or damage upon arrival, please include photos showing the symptoms or damage to help us process your request more efficiently.

For corporate customers

For inquiries regarding retail partnerships, installation in accommodations, media coverage, and more, please contact us at the email address below:

info@yukage.com

We also accept inquiries in English.