About Shipping

Domestic shipping within Japan is free.

Orders are typically shipped sequentially starting the next business day after the order confirmation date.
Once your order has shipped, we will send you an email notification with the tracking number.

Delivery is estimated to be 1 to 2 days after the shipping date.
Some areas, including remote islands, may require a few additional days for delivery.

Incense Light products are carefully packaged and shipped via Japan Post's trackable delivery service.

Due to the nature of the delivery method, you can easily receive your package even if you are not home. If damage to the product is confirmed upon arrival, please contact us within 7 days of receipt with photos showing the condition of both the outer box and the product.