Genso - Illusion

To ensure safe use of this product, be sure to read this manual carefully before use.
Please keep this manual in a safe place for future reference/refer to it whenever necessary.
If improper use or any abnormality occurs, discontinue use immediately.

Country of origin: Japan Materials: Glass/Brass/Oleaceae Fraxinus wood Product dimensions: W85×D85×H70 (mm)

[How to assemble]

1. The brass tube for temporary fastening is pushed out from above with a pillar.
   
   

   The holes in the wooden base have thin brass tubes already inserted into them for temporary fastening.
   This is to prevent the hole diameter from changing slightly due to humidity, as natural wood is used.
   (This is to prevent the wood from shrinking and expanding, especially during storage and when humidity is high, making it difficult to insert the posts.)

   This tube can be removed by pushing it in from above using a brass post and then pushing it out from below.
   *It is difficult to remove with your fingers, so press the pillar straight in lightly.
   
   

2. Insert the brass pillar all the way in.
   
   Once the temporary fixing tube has been removed, insert the brass post straight into the hole in the base as far as it will go.
   Once the pillars are installed, you should generally continue using them as is without removing them.
   
   
   
3. Gently secure the glass disc with the screws
   
   

   The top of the post has a small screw that fits through a hole in the glass disc, then the glass disc is clamped to the post by lightly tightening the included screw from above.

   These screws are designed to fit the thickness of the glass disc, but if you tighten them too much, the glass may crack.
   Be sure to tighten gently until it stops lightly.

   
   

[How to use]

1. Light the incense, extinguish the flame, and let it burn so that smoke comes from the incense itself.
2. In a brass tube Insert the incense into the horizontal hole for the incense holder when it is burning and smoking. Please do not light the incense while it is set in the incense holder. A sudden change in temperature may cause excessive stress on the glass disc, which may result in breakage.
3. The glass disc disrupts the updrafts and creates beautiful incense cloud smoke patterns.

[Safety Precautions]

Ignoring these warnings may result in death or serious injury. ・Please make sure to read and understand the correct usage instructions before using the product.

・Please use incense within the length of the incense holder (8cm or less). Using incense in an unsuitable way may result in fire or other accidents.

・Do not use this product for any purpose other than its intended use.

・Please store/use out of reach of children and pets.

- Do not leave the incense unattended until it has completely burned out.

・The natural vegetable oils in the incense will discolor the surface of the product. This can be easily removed by wiping with alcohol.

- Friction may cause scratches on the product surface.

・Please be careful that there are no flammable objects in the vicinity.

- If you use a large amount in a small space, be sure to ventilate the area.

-Storing in a humid environment may cause deformation or mold.

・The temperature of the burning part reaches approximately 600 degrees. Please be careful not to get burned.

[Care instructions]

After using the incense several times, spray it with alcohol and wipe it off with a soft cloth.

-Since it is made of glass, it can be washed with a soft sponge and dishwashing detergent.

[Light specifications]

- Before use, remove the transparent sheet on the back of the unit.

- The light will flash slowly while charging and will turn off when charging is complete.

・USB cable is not included. You can use a commercially available USB cable (Type-C).

・The electricity cost for a single full charge is less than 0.1 yen.

Low light: Approx. 150 hours High light: Approx. 40 hours Flickering light: Approx. 70 hours

- The built-in battery can be recharged approximately 1,000 times. If you charge it once a week, the theoretical life span is about 20 years.

If the battery has enough power remaining, charging will not occur and the LED will flash twice.

- The light will automatically turn off 8 hours after the switch is operated.

-Since solid natural wood is used, there are individual differences in the grain and color.

-It is not waterproof, so do not place wet items on it.
- Do not use/store in water/humid locations or outdoors.

- When connecting the USB-C cable, please be careful not to press too hard as this may damage the USB connector.

・Do not modify or disassemble.

- Do not look directly at the lit LED for long periods of time as it may damage your eyes.

To ensure safe use of this product, be sure to read this manual carefully before use.
Please keep this manual in a safe place for future reference/refer to it whenever necessary.
If improper use or any abnormality occurs, discontinue use immediately.


[Safety Precautions]

Ignoring these warnings may result in death or serious injury. ・Please make sure to read and understand the correct usage instructions before using the product.

- Always use a non-flammable incense burner or incense holder.

・Please be careful when handling fire and do not leave this product unattended while it is lit.

- Even after the fire is out, there may still be fire remaining in the ashes, so make sure the fire is completely out before disposing of the ashes.

・Keep out of reach of infants and children, and be careful not to accidentally put it in your mouth.

- Do not use for any purpose other than intended.

- Do not use near flammable materials, in wet areas, unstable areas, or in locations where it may fall easily.

- Using this product near a heat source such as a stove or heater may cause a fire.

- Friction may cause scratches on the product surface.

- If you use a large amount in a small space, be sure to ventilate the area.

-Storing in a humid environment may cause deformation or mold.

・The temperature of the burning part reaches approximately 600 degrees. Please be careful not to get burned.

[How to use]

1. Place a heat-resistant incense burner or incense light on a stable, flat surface. For instructions on how to use the incense light, please refer to the instruction manual - INCENSE LIGHT.
2. If using an incense burner, place the incense vertically.
3. Light the tip with a lighter or match.
4. Once the flame is stable after lighting, blow on it to put it out and check that smoke rises.
   
5. Enjoy the subtle fragrance that wafts from the incense.

[Maintenance and disposal methods]

- After use, clean the incense holder to prevent ash from accumulating.

- Make sure the ashes have completely cooled before disposing of them safely.

- Please follow the instructions of your local government regarding how to dispose of the device and its packaging materials.

[Additional information]

Burn time: Approximately 25 minutes (may vary depending on usage environment)

- Regarding materials: Since natural materials are used, there may be slight differences in color and texture.

-Storage method: Store in a dry place away from direct sunlight.

At Yukage, we want the moment we deliver our products to be a step towards the future, so we will donate a portion of the sales of each product to the charity organizations that have been selected by customers via Instagram.

INCENSE LIGHT 1% of sales will be donated to Kidsdoor, a certified NPO that works to solve the issue of child poverty in Japan. In addition, to help protect Japan's natural environment, the product's shipping packaging uses a system in which a portion of the profits is donated to the Nature Conservation Society of Japan, a public interest incorporated foundation .

Incense 1% of sales will be donated to Kidsdoor, a certified NPO working to combat child poverty in Japan.

Depending on the family they are born into, sometimes children have to give up on their dreams for the future. Kidsdoor is a certified NPO that supports children and disadvantaged families, aiming to create a society where all children can have dreams and hopes, so that these dreams can come true . In addition to providing free study sessions, a place to go, and various experiential activities for children, they also provide daily necessities and food, information, employment support, and more for parents and families. To date, they have provided study support to 2,078 students, A total of 5,949 study sessions were held, and support was provided to 603,860 children and parents.

Spending "Yukage Time" based on the concept of "returning your heart to its original place" leads to supporting children's futures and society without you even realizing it. I would be happy if you would pick up Yukage as part of a cycle that makes everyone involved happy somewhere.

It will be delivered by Japan Post.

Your order will be shipped from the next business day after the order is confirmed.
Once shipped, you will receive a tracking number via email. The item will be delivered to your mailbox, so there is no need to collect it in person.

Estimated delivery time is the day after the shipping date.
*If the delivery address is a remote island or some other area, it may take a few more days.

All shipping within Japan is free.

If the product you received is defective

We do not accept returns, exchanges or refunds for the Product (including any accessories provided by our store to accompany the Product, hereinafter the same in this section) due to the convenience of the user after the conclusion of the sales contract. Furthermore, notwithstanding the provisions of the preceding section, our store will only accept returns, exchanges or refunds if the Product is damaged or sent in error. However, in addition to being damaged or sent in error, all of the following conditions must be met: (1) The Product in question is unused. (2) The packaging and accessories for the Product are returned to the condition they were in when delivered. (3) Contact is made to the contact and shipping address for exchanges and returns specified by our company within seven days of the completion of shipment of the Product in question.

*Please open the product immediately after it arrives and check that it is not dirty or damaged.

[Contact information and shipping address for exchanges and returns]

Yukage
〒104-0061
3rd floor, Ginza Yoshida Building II, 1-21-2 Ginza, Chuo-ku, Tokyo Email: support@yukage.com
Business hours: 10:00-17:00 (excluding weekends, holidays, summer holidays, and winter holidays)

*Please note that if you wish to make the above contact, you will need to fill out the inquiry form on the Contact page .
*Please be sure to contact us in advance when returning an item. Please note that we may not be able to accept your return if you do not contact us.

If you cannot exchange, return or cancel your order

Please note that we will not be able to accept applications in the following cases:

• Cancellation or change of product after order confirmation
• Exchanges and returns at customer convenience
• The product you used
• Products that have been soiled or damaged by the customer
• Products that have been delivered more than 7 days ago
• If you do not contact us in advance

There is no "product warranty period" for the lighting parts of INCENSE LIGHT.
As the designers wanted the product to be a part of your life for a long time, we will do our best to accommodate your requests for repairs and maintenance. For parts other than the lighting unit, we will generally replace them.

For defects that have been present in the product since it was manufactured, we will repair the product free of charge, regardless of how long you have used the product.
On the other hand, repair costs will be incurred in cases of obvious damage or destruction caused by customer negligence, or in cases of maintenance for deterioration over time.

Although we check the operation of all products before shipping, there are rare cases where we find a malfunction or the design itself is not perfect, which may cause inconvenience to customers. Also, during use, the product may be subjected to a strong shock or scratched by chance. If you use the product for a long time, some parts of the product may reach the end of their life. Even in such cases, please do not give up and feel free to contact support via the Contact page . We will isolate the problem and provide you with a prompt response.

It is our greatest joy to be able to use it for a long time.
Since it is a favorite item, we hope you will take good care of it.

When inquiring about a lighting unit initial failure or repair, in order to ensure a smooth response, please contact us using the following format:

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[About the lighting malfunction]

1. Please describe the problem in as much detail as possible:
   (Example: lights do not turn on, flicker when turned on, light intensity is unstable, etc.)
   
   
2. Please provide detailed information about when and how the problem occurred, including the date and time:
   (Example: Occurs when first used, occurs suddenly during use, occurs in a specific environment or situation, etc.)
   
   
3. Please provide any solutions you have tried to help troubleshoot the problem:
   (Examples: Reinserting the power cord, replacing the internal battery, operating the power switch, etc.)
   
   
4. About your environment:
   ・Installation location (please provide as much detail as possible, such as indoors or outdoors)
   ・Room temperature and humidity during use (approximate values ​​and conditions)
   
   
5. If you have any other concerns, please write them down.

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