INCENSE LIGHT

1. Introduction

To ensure the safe use of this product, please read this manual thoroughly before use.

Please keep this manual for future reference and so that you can refer to it at any time when needed.

In case of improper use or malfunction, immediately discontinue use.

Incense Light is a product designed for use with stick incense, allowing you to observe the rising fragrant mist as it touches the glass and spreads horizontally, slowly changing its shape in the light.

As this product involves fire, always use it on a stable, flat surface, ensuring there are no flammable materials nearby.

2. Safety Precautions

Failure to follow the precautions below may result in fire, burns, injury, or product damage. Always use the product correctly.

2.1 Warning

Use stick incense no longer than 8 cm.

This product is exclusively for stick incense. Do not use it with cone, spiral, or other shapes of incense.

Do not use for purposes other than its intended use.

Use and store out of reach of children and pets.

Do not leave the main unit unattended until the incense has completely burned out.

Ensure there are no flammable materials nearby, such as curtains, paper, or fabrics.

Place on a heat-resistant, stable, and flat surface.

Do not use on unstable or flammable surfaces such as cushions, bedding, or fabrics.

Do not lift or move the main unit while in use.

Do not use while sleeping.

The burning part becomes hot. Be very careful to avoid burns.

When using in a small space or with multiple incense sticks, always ensure proper ventilation.

If you notice any abnormalities such as unusual odors, sounds, heat, smoke, or poor lighting, discontinue use immediately.

Do not modify, disassemble, or attempt to repair the product yourself.

2.2 Caution

Storing in a humid environment may cause deformation of the wooden parts and mold growth.

Do not use or store in wet places, outdoors, or highly humid environments.

Do not place anything wet on this product.

Friction may cause scratches on the product surface.

Natural ingredients contained in the incense may cause stains or discoloration on the glass surface.

When connecting the Type-C cable, do not push it in too hard. This may damage the USB connector.

Do not stare directly at the illuminated LED for extended periods. This may damage your eyes.

3. Contents and Names of Parts

The package includes the following parts:

Light unit ×1
Brass rod ×1
Screen glass ×1
Ash catcher glass ×1

The hole in the light unit contains a temporary brass tube for shipping.

The temporary brass tube is a component designed to prevent changes in the diameter of the hole due to the contraction and expansion of the natural wood. Its purpose is to prevent the brass rod from becoming difficult to insert, especially during storage or in humid periods.

The temporary brass tube should be removed during assembly, but may be used during long-term storage or for repairs. Do not discard it after removal; always keep it.

4. Before Use

Before first use, ensure all contents are present.

Check that the light unit, brass rod, and screw parts are free from damage or excessive looseness.

Before use, pull out the transparent sheet from the back of the main unit.

If the product has not been used for a long time, charge it before use.

Before use, ensure that the main unit and glass are stably placed and that there are no flammable materials nearby.

If there is any abnormality, discontinue use and contact us via the inquiry form.

5. Assembly Instructions

5.1 Remove the temporary brass tube

Remove the temporary brass tube from the hole in the light unit.

Gently push the brass rod straight down from above to push out the temporary brass tube from below and remove it.

Do not try to pull it out forcefully with your fingers; use the brass rod to push it out slowly.

The removed temporary brass tube may be needed for long-term storage or repairs. Always keep it.

5.2 Insert the brass rod

After removing the temporary brass tube, insert the brass rod straight into the hole of the light unit.

Make sure to insert the brass rod all the way in.

Once installed, there is no need to remove the brass rod during normal use.

If temporarily disassembling for moving, cleaning, or repair, store with the temporary brass tube inserted into the hole of the light unit.

5.3 Secure the screen glass

Pass the screw part at the top of the brass rod through the central hole of the screen glass.

Then, gently tighten the included screw from above to secure the screen glass to the brass rod.

Over-tightening the screw may damage the screen glass. Always tighten gently until it stops lightly.

5.4 Install the ash catcher glass

Place the ash catcher glass on the light unit, aligning it with the brass rod.

Once the screen glass and ash catcher glass are stable, assembly is complete.

6. How to Use

After lighting the incense, extinguish the flame, leaving the incense smoking.

Then, insert the incense into the horizontal hole in the brass rod.

Do not light the incense while it is set in the main unit. Sudden temperature changes may place excessive stress on the screen glass, potentially causing damage.

Only use stick incense no longer than 8 cm.

Do not use with cone, spiral, or other shapes of incense.

Do not leave the main unit unattended during use, and ensure it is within sight until the incense has completely burned out.

The fragrant mist that touches the screen glass will spread horizontally, slowly changing its shape in the light.

7. Charging and Lighting

The unit is charged via Type-C. A Type-C cable is not included. Please use a commercially available Type-C cable.

The LED will flash slowly during charging. It will turn off when charging is complete.

If the battery level is sufficient, charging will not occur, and the LED will flash twice.

Approximate lighting times are as follows:

Low light: Approximately 150 hours
Medium light: Approximately 90 hours
Strong light: Approximately 40 hours

The light will automatically turn off approximately 8 hours after switch operation.

It is not waterproof. Do not use or store in wet places, humid places, or outdoors.

8. Maintenance

Perform maintenance only after the incense fire has completely extinguished and the main unit and glass have sufficiently cooled down.

8.1 Glass Maintenance

If ash or oil adheres to the screen glass or ash catcher glass, gently wipe it with a soft cloth.

If stains are difficult to remove, wipe only the glass parts with a soft cloth lightly moistened with alcohol.

When using alcohol, do not apply it directly to the light unit, wooden parts, or brass rod.

The glass parts can also be washed with water using a soft sponge and dish soap. After washing with water, dry thoroughly before use.

8.2 Light Unit Maintenance

Do not directly apply water or alcohol to the light unit.

If you are concerned about dirt, gently wipe it with a dry, soft cloth.

Rubbing too hard may scratch the surface.

8.3 Brass Rod Maintenance

Gently wipe the brass rod with a dry, soft cloth.

Due to the nature of brass, its color and texture will change over time. Please enjoy this unique aging process of the material.

9. Storage and After-Sales Service

If not using for a long period, clean the unit and store it in a low-humidity place.

If disassembling for storage, keep the temporary brass tube inserted into the hole of the light unit.

The temporary brass tube is used to prevent the contraction and expansion of the wooden parts, and may also be used for shipping during repairs. Do not discard it; keep it stored.

The glass plate is a delicate component. Cracks or chips due to drops or impacts are not covered by the warranty.

In case of damage, replacement glass plates can be purchased for a fee.

For other components such as the lighting unit, base, and brass rod, we will assess the condition and inform you if repair or replacement is possible.

Do not disassemble, modify, or repair the product yourself. This may cause malfunctions or accidents.

10. Product Disposal

When disposing of the product, follow the sorting rules of your local municipality.

Even when disposing, do not disassemble or remove parts yourself. This may cause injury, heat, fire, or malfunction.

If you have any questions about disposal methods, please contact us via the inquiry form.

11. Product Specifications

Product specifications are subject to change without notice.

12. Contact Us

If you wish to request repair or replacement, or if an abnormality occurs during use, discontinue use and contact us via the inquiry form.

When contacting us, it will help us to confirm the issue more smoothly if you include photos showing the symptoms or damage.

We will review the details and inform you of the feasibility of resolution and an estimated cost.

Incense Light aims to be a product that accompanies your daily life for a long time. Therefore, we offer repair and maintenance services, primarily for the lighting unit, as far as possible.

If a manufacturing defect is confirmed, we will provide free service regardless of the period of use.

Repairs due to damage from dropping, impact, incorrect usage, or maintenance due to age-related deterioration will be charged.

Glass plates are delicate parts, so cracks or chips due to dropping or impact are not covered by the warranty. In case of damage, replacement glass plates can be purchased for a fee.

For other parts such as the lighting unit, base, and brass rod, we will assess the condition and inform you whether repair or replacement is possible.

If you wish to request a repair or replacement, please contact us via the inquiry form, attaching photos that show the symptoms or damage. After reviewing the content, we will inform you whether we can accommodate your request and provide an estimated cost.

Yukage donates a portion of its sales so that delivering our products can be a small step toward the future.

1% of Incense Light sales will be donated by Yukage to Kids' Door, a certified NPO working to address child poverty in Japan.

Similarly, 1% of GENSO incense sales will also be donated to Kids' Door, a certified NPO.

Additionally, our shipping packaging utilizes a system where a portion of the proceeds is donated to the Nature Conservation Society of Japan, a public interest incorporated foundation, to contribute to activities that protect Japan's natural environment.

What Yukage values is the time at the end of each day to bring one's mind back to its original state. As a brand that delivers this time, we want to choose a form that quietly takes responsibility not only for daily life but also for the future of society and the environment.

We will report on the status of our donations with as much transparency as possible.

Domestic shipping within Japan is free.

Orders are typically shipped sequentially starting the next business day after the order confirmation date.
Once your order has shipped, we will send you an email notification with the tracking number.

Delivery is estimated to be 1 to 2 days after the shipping date.
Some areas, including remote islands, may require a few additional days for delivery.

Incense Light products are carefully packaged and shipped via Japan Post's trackable delivery service.

Due to the nature of the delivery method, you can easily receive your package even if you are not home. If damage to the product is confirmed upon arrival, please contact us within 7 days of receipt with photos showing the condition of both the outer box and the product.

If the product arrives damaged, is defective upon arrival, or is not the item you ordered, please contact us via the Inquiry Page within 7 days of receiving the product. After reviewing the details, we will arrange for an exchange, repair, or refund.

To expedite the review process, we may ask you to provide photos of the outer box, packaging condition, and product condition.

We do not accept returns, exchanges, or refunds due to customer convenience. Furthermore, we cannot accommodate requests for used products, products damaged by the customer, or products returned without prior notification.

Please refer to our Refund Policy for details.